On Tuesday 12th May 2015 GE Healthcare officially opened their new Academy and Repair Centre in Hatfield, Hertfordshire.
Following the decision to relocate the Hatfield warehouse, the 12,000 square foot building has been transformed to a new facility in just 10 weeks. The Training Academy has three Healthcare purpose-built classrooms with medical gas and exciting multi-media to deliver excellent customer training and support to both clinical and biomedical customers.
The UK and Ireland Repair Centre has benefited from a regeneration, with 20% expansion incorporated and a capacity to expand further as required, giving a faster time to repair and the ability to support third party servicing. GE Healthcare understands that it is not purely about selling products, but also looking after the products for their useful life. This facility aims to maximise users uptime and provide a swift solution to support customers. Our Repair Centre consists of a team of experienced engineers, some with up to 20 years service, all of whom have helped to secure the exceptional reputation of this facility allowing GE Healthcare to work in partnership with our customers.
Howard Wilkinson, Northern Europe Services General Manager said “We are proud of our new facility and all that it encompasses, GE believe in making new, and innovative products but ultimately, we are here to partner with you and support you in every area; from Anaesthesia and Patient Monitoring, to Ultrasound and Cardiology. We understand that things break, and they need servicing, and this is where we are committed.
Our journey started a couple of years ago, where we brought you ‘One Services’ and the option of ‘One Self’, an offering where we give you flexibility, with the aim to help when you are busy with high volumes- to deliver training and support, making you more efficient and improve patient care.”
The opening of this facility combined with the continual development of solutions such as the webshop and our investment in companies such as UNISYN probe repair solution are the results of our commitment to provide support to biomeds for now and the future.
GE Healthcare would like to extend their thanks to all the customers who attended the official opening, some of whom travelled many miles. We look forward to welcoming you in the near future to our new facility.
For further information, please contact us at 01707 263570.